Last Updated: February 4, 2024

PRIVACY POLICY

Thank you for selecting Express Success, LLC as your preferred speech language therapy clinic. This Privacy Policy elucidates the manner in which we gather, utilize, disclose, and uphold the confidentiality of your personal data in accordance with pertinent laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

We may gather diverse forms of personal information, including, but not limited to:

  • Contact Details (such as name, address, email, phone number)

  • Health-Related Information (comprising medical history, diagnosis, treatment records)

  • Payment Particulars (including credit card specifics, insurance details)

2. How We Use Your Information

We employ the collected data for the ensuing objectives:

  • Administering speech language therapy services and individualized treatment strategies.

  • Executing payment transactions and processing insurance claims.

  • Issuing appointment reminders and crucial communications.

  • Monitoring and enhancing service quality.

3. Legal Basis for Processing

Our processing of your personal information is grounded on the ensuing legal justifications:

  • Contractual Obligation: We process data to fulfill our commitment of providing therapy services.

  • Legitimate Interests: Information is used to enhance services and ensure effective communication.

  • Legal Obligations: Processing is carried out to adhere to legal prerequisites, including health record retention.

4. Information Sharing

We may share your information with:

  • Our therapists and pertinent personnel engaged in your therapeutic journey. Outside providers require parent or guardian written consent to exchange information.

  • Third-party service providers, facilitating payment processing and appointment notifications.

  • Legal authorities or entities in situations of legal conformity or emergencies.

5. Your Rights

You hold specific rights pertaining to your personal information:

  • Right of Access: You are entitled to request a copy of your held information.

  • Right to Rectification: Corrections to inaccuracies can be requested.

  • Right to Erasure: You can seek the deletion of your information under certain conditions.

  • Right to Object: In specific instances, you can object to particular data processing activities.

  • Right to Data Portability: You can receive your data in a structured, commonly used format.

6. Security Measures

We institute technical and organizational precautions to safeguard your personal information against unauthorized access, loss, or misuse.

7. Data Retention

We retain your personal data for the duration necessary to meet the objectives outlined in this policy or as required by law.

8. Children’s Privacy

Express Success, LLC requires that minors must ask a parent or guardian permission to use this website. Express Success, LLC does not knowingly collect personally identifiable information from children under the age of eighteen.

9. Changes to Privacy Policy

Periodic updates to this Privacy Policy may occur. Any modifications will be published on our official website.

10. Contact Information

For inquiries or concerns regarding our privacy practices, please reach out to us here.